workwearstores
Order procedure
Return shipment and exchange
- I have no returns form. What should I do?
- How should returns be packaged?
- How do returns work?
- What is not permitted for exchange?
- What should I do if the delivered items are defective or do not meet my expectations?
- Can I return items that I bought at a workwearstore?
Payment process and invoice
- Does Engelbert Strauss grant a discount on every payment?
- Are values listed on invoices gross or net?
- What payment methods do you support?
- Aufbau unserer Rechnung
- Umtausch oder Rücksendung zu einem Kauf per Vorauskasse?
- Umtausch oder Rücksendung zu einem Kauf per Kreditkarte / Paypal?
Shipping and delivery
- Part of my order has not been delivered. When will the rest of my items arrive?
- What happens if my delivery arrives when I am not at home?
- Can I have my order delivered to a Packstation?
- How long are delivery times for work clothing with print or embroidery?
- Is it possible to track my delivery?
- Is express shipping also possible?